Collections
YODEL will collect UK parcels on a daily basis, at an agreed time. For Europe and International parcels we will arrange for DHL International to collect.
Returns/Away Collections
If this service is required, please call Booksellers Carriage on 0800 9800 702 to arrange for you to be registered for the service. Once registered…
Phone 0870 2400555 - The Yodel Collections Line.
You will be asked for:
- Your Contract Number
- Your Account Number.
- Collection Address
- Contact Phone number at Collection
- Contact Name at Collection
- Destination Address
The parcel must have one clear address label.
Please make a note of the Reference Number you are given.
There is a £2.07 surcharge for away collections.
Parcel Tracking
Go to the Booksellers Carriage Home page (www.booksellerscarriage.com).
There is a link to the Parcel Tracking (Ident Code)
The Yodel web site gives an invaluable record of the parcels through the system, from collection to delivery.
For further assistance with parcel queries, contact Booksellers Carriage Ltd.
Proof of Delivery
There is no charge for verbal Proof of Delivery.
Hard copy Proof of Deliveries can be obtained, free of charge, through the Internet, after allocation of a password.
Charges
Booksellers Carriage will invoice your company directly, on a bulk invoice, with one line for each service used. This is supported by consolidation sheets giving the number of parcels sent each day, for each service. Your consignment manifest can be checked against the consolidation sheets to check the invoice.
Payment Terms
The invoice for month 1 is raised after the end of the month, but dated the last day of month 1. Payment is due within 42 days of the invoice date and the settlement discount can be taken.
Prompt payment to these terms is expected.
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